Getting Started
If you have any questions, feel free to contact us or schedule a free consultation with our team of experts.
How do we get started?
Book a strategy call. We’ll get aligned on your goals, challenges, and what success looks like for you.
What happens after the discovery call?
You’ll receive a detailed proposal with strategy recommendations, deliverables, timelines, and investment pricing. Once approved, a contract gets sent over and signed, we kick things off.
How quickly can we start?
Our availability depends on scope and schedule, but we typically onboard new clients within 1–2 weeks after proposal approval.
Progress
How do I know what’s happening?
We provide clear timelines, regular updates, and performance metrics. You’ll always know what’s happening — and why.
Do you provide reports?
Yes — tailored to your KPIs. Expect data that’s actionable, not overwhelming, with insights that show what’s working.
Can we change the plan mid-project?
Absolutely. We stay flexible and optimize as needed to meet your goals.
Investment & Partnership
How does payment work?
We view this as a partnership — and every great partnership starts with clarity. Most projects require a 50% investment up front, with the remainder tied to key milestones or monthly billing for ongoing engagements. Custom plans are available for long-term collaborations
Do you offer refunds?
We do not offer refunds once a project is in motion — because our time and expertise are fully invested in your success. That said, we’re committed to delivering work that exceeds expectations. If adjustments are needed, we address them quickly and collaboratively.
Is this a long-term commitment?
We offer both one-time projects and ongoing partnerships. Either way, our goal is to deliver lasting value — and real results.
How do I discontinue my partnership if I need to?
We get it—business needs evolve. If you need to end your partnership with us, just send an email to [email protected] with 30 days’ notice. We’ll coordinate next steps, wrap up any in-progress work, and ensure a smooth handoff.
No pressure, no hard feelings—just a clean exit and support along the way. Our goal is always to deliver value, right to the end.